From propulsion system design, testing & certification…to safe shipping, storage, assembly & service…to how fire-fighters and first responders train for, treat & fight Lithium-Ion battery fires… e-bikes have changed the game forever! E-Bikes represent the future for bicycle retail and understanding and adopting these Best Practices and Shop Protocols is essential for every bike shop in securing the future of their business. Mike Fritz - Human Powered Solutions - 45 Min.